FAQs

Do you ship internationally?

Yes. We offer secure worldwide shipping with tracking. Taxes or duties may apply based on your location.


What is your return policy?

Non-custom pieces can be returned within 14 days of delivery if unworn and in original condition.


How do I care for my Denroco ring?

Avoid harsh chemicals and clean gently with a soft cloth. When not wearing it, store your ring in its original Denroco box to preserve its quality.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select local payment options at checkout.
All payments are secure and encrypted.

How do I know my ring size?

We us US Standard Ring size, very Denroco piece is designed to be worn by anyone who appreciates classic, refined style.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select local payment options at checkout.
All payments are secure and encrypted.

Is Denroco only for people with “old money”?

Not at all. Denroco is for anyone who resonates with the values of elegance, legacy, and quiet confidence.
You don’t need a family crest or an estate — just a sense of timeless taste and a desire to express it well.

What happens if my jewelry is damaged in shipping?

Every order is fully insured during transit.
If your piece arrives damaged, contact us immediately at shopdenroco@gmail.com with photos, and we’ll resolve it swiftly. 

Do you restock designs or are pieces limited?

Many of our pieces are made in small batches and may not return once sold out.
Our focus is on craftsmanship, not mass production. If you see something you love, we recommend not waiting.